Hearing commercials?
Make sure you are listening through "Art Radio – RadioArt.com", not through TuneIn or another Sonos radio provider.
Radio Art Premium subscribers can listen to Radio Art on Sonos without commercials by using the official "Art Radio – RadioArt.com" service.
To receive your Premium benefits, please play Radio Art stations directly through the "Art Radio – RadioArt.com" service in Sonos and sign in with your Radio Art Premium account.
If you play a Radio Art station through TuneIn or another third-party radio service, Sonos will use the free Radio Art stream and commercials may be included.
The same applies when saving stations to Sonos Favorites or My Sonos. Please make sure the station is added from within the "Art Radio – RadioArt.com" service.
Open the Sonos app.
Go to Account.
Select Content Services.
Under Connected Services, select Add Content Service.
Search for "Art Radio – RadioArt.com".
Select it and choose Add to Sonos.
Follow the instructions on screen and sign in with your Radio Art Premium account.
Once connected, open "Art Radio – RadioArt.com" from your Sonos services and select any Radio Art channel.
Your Premium subscription will then be recognized automatically.
Please check that:
You are playing the station from "Art Radio – RadioArt.com", not TuneIn or another radio provider.
You are signed in to "Art Radio – RadioArt.com" with the same Radio Art account that has your active Premium subscription.
If the station is saved in Sonos Favorites or My Sonos, it was originally added from the "Art Radio – RadioArt.com" service.
If necessary, remove the saved station and add it again directly from the Radio Art service.
If you use an older Sonos system with the Sonos S1 Controller:
Open the Sonos S1 Controller.
Go to Settings → Services & Voice.
Under Music & Content, select Add a Service.
Search for "Art Radio – RadioArt.com".
Select Add to Sonos.
Follow the instructions to sign in with your Radio Art account.
You can download the latest Sonos app or the older Sonos S1 Controller from the official Sonos Downloads page:
https://support.sonos.com/downloads
If you have an active Radio Art Premium subscription but are still hearing commercials on Sonos, please contact Radio Art Support and let us know that you are using Sonos.
We will be happy to check your account and help you connect it correctly.